Automated order tracking
The AI instantly answers every "where is my order?" question. Real-time status, without mobilising your team.
Never leave a customer without an answer, even during order peaks. Callifly handles inbound requests, tracks orders, processes complaints and escalates complex cases to your teams.
Result: higher customer satisfaction, fewer abandoned carts.
100 free credits · No commitment · Live in 5 minutes
manual tickets handled
after-sales availability
recovered carts
Features
Every missed call is a lost sale. Callifly automates inbound call management, identifies urgent cases and syncs data with your CRM. Our AI e-commerce customer support solution saves your teams time, gives your customers a seamless experience, and sends your retention rate soaring.
The AI instantly answers every "where is my order?" question. Real-time status, without mobilising your team.
The AI logs returns, updates your CRM and only alerts your team for complex cases.
Your teams save time on simple calls. Redirect that time towards sales and customer loyalty.
Artificial Intelligence
Every call is an opportunity. Cali, our voice AI, handles your customer requests 24/7 and resolves common problems directly during the call.
In e-commerce, responsiveness is everything. A missed call is often a customer lost to a faster competitor. Between seasonal peaks, product returns and tracking requests, it is impossible to always be available. Meanwhile, frustrated customers leave negative reviews or abandon their carts.
Our voice AI acts as an intelligent phone system, capable of routing complex cases to the right agents.
Capture requests at night, on weekends and during Black Friday.
Automatically sort simple requests from complex cases.
Log returns and update the CRM automatically.
Provide an immediate, professional response to every customer.
Integrations
Thanks to its flexible and open technical architecture, the Callifly API connects with all open business software on the market.
Testimonials
Callifly was the missing step in our customer experience. With the solution, we qualify any request instantly. No more lost calls, no more waiting on hold!
We freed up 60% of our pre-recruitment team's time thanks to Cali. We increased by 30% the number of qualified applications we call.
Our client went from 60% to 100% QS. Thanks to the AI, he answers all his calls 24/7.
Before Callifly, rental calls were consuming us. Today it's smooth and I barely get any calls anymore.
FAQ
Yes, via our connector with your OMS/CRM (Shopify, Prestashop, etc.). The AI fetches the information in real time and communicates it to your customer during the call.
No, it doesn't sound like a robot. We use the best voices on the market, with natural, customisable, multilingual tones, and even human-like pauses and hesitations. You choose the vocal style, pace and emotion. Your AI speaks like your brand.
No, they will be relieved. Callifly handles simple, repetitive, low-value calls so your teams can focus on what truly matters. The AI is a teammate, not a replacement.
Your first AI agent is already waiting for you
to get started
to try
from day 1